Terms and Conditions

Schedule 1: Terms and Conditions

InvestIN Education Ltd (“InvestIN” or “We”) is a company registered in England (our company registration number is 08179629 and our registered office is at Dukes House, 58 Buckingham Gate, London, UK SW1E 6AJ. Our registered VAT number is 199765625).

Definitions

“Accommodation” means the overnight accommodation in which you will be staying for the purposes of attending a Course, and includes (but not limited to) any meals, social activities and intra-event transport we provide as part of the Accommodation package;

“Additional Services” means services paid for in relation to a Course that are neither Accommodation nor Educational Services. Examples include airport transfers and official qualifications;

“Arrival Date” means the date of the first day that students are asked to arrive at the relevant venue for a particular Course;
“Course” means a programme run by InvestIN that a Student has registered for, including but not limited to Accommodation and Additional Services where applicable;
“Code Of Conduct” means the Code of Conduct for students to adhere to, which is provided to all Students;
“Course End Date” means the Student’s final day on the Course;
“Deposit” means the sum of £950 or other sum that may be agreed in writing;

“Educational Consultant” means a party whom InvestIN has authorised to promote its programmes;

“Educational Services” means services delivered as part of a Course that are the core educational content, described under the timetable section for each Course on the Website, the charge for which is referred to as Programme Fee on the Website and whether delivered online or in-person and which are neither Accommodation nor Additional Services;

“Payment Due Date” means a date on which a sum of money is due to be paid to InvestIN in relation to a Course;

“Student” means the person who will be attending the Course;
“Terms” means these terms and conditions as amended from time to time, and the terms and conditions on our website which can be found at www.investin.org/pages/terms, both of which together form the Terms. If there is a conflict between these terms and those that are found on our website, the latter will prevail as superseding the former;

“Venue” means the location at which any of Events will take place in person and/or at which Accommodation is to be provided as part of the Contract;

“Website” means https://investineducation.co.uk or https://investin.org;
“You” means the person(s) making the booking on behalf of the Student, which may be their parent/legal guardian or, if applicable, the Educational Consultant. Where an Educational Consultant is making the booking then both they and the Student’s parents/legal guardians will come within the definition of “you” in the Terms.

1. Bookings

1.1 It is advised that you make your booking application as early as possible as places for your preferred course are strictly limited.
1.2 All bookings must be made by the parents/legal guardians or Educational Consultant of the Student being booked onto the Course. For all bookings, the Student, their parents/legal guardians and the Educational Consultant, shall be bound by the Terms.

1.3 All refunds for a cancellation made by us or you are subject to the cancellation terms outlined in clause 3.
1.4   Your place on the Course is only confirmed once we have received payment of the whole price of the Course as agreed (“the Fees”).

1.5 We reserve the right to accept a student, at our absolute discretion, whose birthday falls within 12 months of the advertised age range.
1.6 The Contract will be subject to the Terms, which set out the entire agreement between you and us in relation to the Course.
1.7 We are entitled to make certain changes to the Course as we see fit in our sole discretion, and where we deem necessary, including due to circumstances beyond our control. We accept no liability for any losses suffered due to such changes and these do not entitle you to any refunds. Such changes can include changes to the Course venues, speakers, content, timetables and other changes, including substituting in-person delivery for online.

1.8 In order to attend a Course, we shall need certain information relating to the Student, including information about their medical needs. For summer programmes, this will be in the form of a Student Enrolment Form. We will contact you to ask for this information. If you do not give us this information by the stipulated deadline or if no deadline is stipulated then within a reasonable timeframe, or if you give us incomplete or incorrect information, we may end the contract and no refund will be due on any fees paid.

1.9 We reserve the right to cancel a Student’s place where the information provided in the Student Enrolment Form in our absolute discretion indicates that it would not be safe or appropriate for a Student to attend the Course. Such a decision would be made in consultation with you and if we cancel in such circumstances we would provide a full refund to you subject to clause 1.8 above.

1.10 Courses that last more than one day will include as a key part of the educational content the teaching of English as a Foreign Language, both through oral and written elements.

2. Deposit, Course Fees and Payment

2.1 The fees payable for each Course (the “Fees”) are published on our website: www.investin.org and may vary from time to time. Once we have received any portion of the Fees (including the Deposit), no variation of the Terms shall be effective unless it is in writing and agreed by you and us.
2.2 Fees are payable in British pounds (GBP) unless agreed otherwise.

3. Cancellation

The following refund policy applies to Courses, whether wholly or partly in-person or live online.

3.1 For the Educational Services on summer experiences (https://investin.org/collections/summer-experiences-1), the charge for which is referred to as ‘programme fee’ on the Website, the following refunds are available only where you have paid all fees in full for such Educational Services at the relevant dates set out below:

- If you give notice to cancel the summer experience before 1st April in the year that the summer experience is due to take place (“the Relevant Year”), you will be refunded 50% of the programme fee only.

- If you give notice to cancel the summer experience before 1st May in the Relevant Year, you will be refunded 25% of the programme fee only.

- Any notice of cancellation given on or after 1^st May in the Relevant Year will attract 0% refund.

For the avoidance of doubt, there are no refunds or credits offered for any monies paid or payable on account of Accommodation or Additional Services at any time. There are no refunds due on any fees paid, whether for Educational Services or otherwise, where only part-payment or deposits have been made. Any refund can only be made if full payment has been received by us. Part-payments or deposits are always non-refundable. No refunds will be paid where you have adequate travel insurance which should cover the cost of the refund.

For our weekend programmes (https://investin.org/collections/weekend-programmes), no refunds or credits are offered at any time where you wish to cancel the Contract.

3.2 All cancellations must be made in writing and take effect from the date we receive such notice.

3.3   We may end the contract if you break it. We may end the contract for a product at any time by writing to you if:

3.3.1   you do not make any payment to us when it is due;

3.3.2   you breach any of these terms and conditions;

3.3.3 we are unable to provide the Course in accordance with the Terms due to events outside our control.

3.4   If we end the contract in the situations set out in Clause 3.3.1 or 3.3.2 we will not refund any money to you.

4. Payments of Refunds

4.1 Any refunds due to cancellation will only be given if it is permitted under clause 3 or clause 5 and in both cases subject to clause 9. No refund shall be given after the Course Start Date.
4.2 We take complaints seriously and endeavour to reply to any formal complaint made in accordance with clause 12 below (“Complaint”). It is at our complete discretion to offer refunds should we feel that one is merited following a Complaint.
4.3 If you become entitled under the Terms to receive a refund then:
4.3.1 refunds will be paid in GBP and we will not be responsible for any bank fees or losses you suffer as a result of currency exchange fluctuations or exchanges; and
4.3.2 we will endeavour to pay refunds by the same means as you paid the Fees.

5. Visa Support and Visa Refusal

5.1 It is your responsibility to determine how far in advance you need to apply for a visa and to allow sufficient time to obtain a visa including any delays caused by the issuing visa office. We strongly recommend applying for a visa as soon as possible.
5.2 Should the Student require a visa to travel to the UK, we shall issue a visa support letter (“Visa Support Letter”) for a Standard Visitor visa application upon request, and only after the payment of the Deposit (if applicable) or the Fees.

If the visa is refused:

If your visa application is refused then in certain circumstances and at our sole and absolute discretion, a full refund of any fees paid, LESS a £250 administration charge may be refunded to you.

For the avoidance of doubt, requests for a refund will only be considered where you can demonstrate that:

i) the visa application was made within a reasonable amount of time prior to the arrival date;

ii) all requisite documentation and information was provided with your visa application, as indicated by UKVI;

iii) all necessary steps were taken to obtain the correct visa and that your application was complete and correct and did not contain any errors; and

iv) where we deem that the decision to reject your visa was both unreasonable and unforeseeable.

In order for us to consider a refund, you must provide us with a valid visa refusal letter no later than 15 days prior to the Course Start Date together with full evidence of the visa application that you made; we cannot consider refunds beyond that point.

6. Third-Party Services

6.1 All accommodation, venues, cleaning and meals are provided by third party providers which are hired in advance of the Arrival Date. We will use our reasonable endeavours to ensure that the facilities are suitable for the Course and Students however the provision of the above are ultimately out of our control and we can give no guarantee as to the proper performance of the third parties.
6.2 If you send us any feedback on the facilities or meals provided, we will endeavour to pass it on to the respective provider.

7. Student Obligations

7.1 The Student attending the Course agrees to:
7.1.1 maintain an immigration status that entitles them to undertake the Course,
7.1.2 attend all classes and Course sessions regularly and on time;
7.1.3 ensure they have a level of spoken and written English sufficient to allow safe and appropriate participation on the Course according to the specific course criteria listed on our website (minimum level B2 unless stated otherwise);
7.1.4 refrain from using any audio or visual recording equipment during classes or practical sessions unless directed by staff;
7.1.5 comply with our health and safety rules, our Code of Conduct and any other rules that we may implement from time to time;

7.1.6 complete, along with their parents/legal guardians the Student Enrolment Form without any errors or omissions;
7.2 You agree and accept that you have informed the Student of their obligations under the Contract. You agree that you are responsible for the Student and their parents/legal guardians fulfilling their obligations and following the Code of Conduct.

7.3 Students’ personal possessions are their sole responsibility and we accept no responsibility and/or liability for anything that is lost or stolen from our venues or accommodation. Students are advised during a Course to keep their valuables with them at all times.

7.4 We, the Venue, and the Venue staff will have no responsibility for any person, whether they are under or over the age of 18, either before the Course Start Date or after the Course End Date, or where applicable before the start time or after the end time otherwise stipulated in relation to airport transfers.

8. Code of Conduct

8.1 You acknowledge that we and our third party providers, including but not limited to our venues, transport and Accommodation operate a zero-tolerance policy in relation to inappropriate behaviour of students. In particular abusive or violent behaviour directed at any member of staff or other students and unfair or dishonest practices including but not limited to cheating, will not be tolerated under any circumstances. We may, at our absolute discretion and without liability or an obligation to refund   or provide a credit for any monies paid, refuse to supply any Course, Accommodation or Additional Services to any student and may refuse to admit to, and may remove from any venue or place of Accommodation, any student whose participation in any Course would, in our sole opinion (acting reasonably), be undesirable or whose behaviour we, or the providers of a venue, consider to be in breach of the Terms or the Code of Conduct.

8.2 We may, at our absolute discretion and without liability or an obligation to refund   or provide a credit for any monies paid, refuse to supply any Course or Accommodation to any student and may refuse to admit to, and may remove from any Venue or place of Accommodation, any student whose participation in any Course would, in our sole opinion (acting reasonably) be unsafe due to a medical issue.

9. Insurance

All students who reside outside the UK and attend a course with InvestIN must have comprehensive travel insurance including medical coverage.

10. Liability and Changes

10.1 InvestIN has public liability Insurance. InvestIN’s liability to you and the Student will not exceed the value of the Fees actually paid by you to InvestIN except where such limitation would be considered unfair or unreasonable in law.
10.2 Nothing in the Terms shall operate to exclude any liability of InvestIN for fraud or fraudulent misrepresentation, personal injury or death caused by the negligence of the company or those employed by the company or anything else which InvestIN cannot by law exclude liability for.
10.3 The details of the programme have been published in good faith. We reserve the right to make any changes or alterations to any aspect of the Course, in the event of unsuitable weather conditions or other factors beyond our control, at our sole and absolute discretion.

11. Your Privacy and Personal Information

Our privacy policy is available at https://investin.org/pages/privacy-policy. Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our privacy policy, which explains what personal information we collect from you and how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities if you have a query or complaint about the use of your personal information.

12. Complaints

If you have any complaints about the Course, please raise this with us by email at info@investin.org

13. General

13.1 We may transfer our rights and obligations under any booking to another organisation, and we will always notify you in writing if this happens, but this will not affect your rights or our obligations under the Terms.
13.2 This Contract is between you and InvestIN. Except as expressly set out under the Terms no other person shall have any rights to enforce any of its Terms.
13.3 Each of the paragraphs of the Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
13.4 If we fail to insist that you perform any of your obligations under the Terms, or if we do not enforce our rights against you or a Student, or if we delay in doing so, that will not mean that we have waived our rights against you or a Student and will not mean that you or the Student does not have to comply with those obligations.
13.5 InvestIN shall not be in breach of the Contract nor liable for delay in performing, or failure to perform, any of its obligations under the Contract if such delay or failure result from events, circumstances or causes beyond its reasonable control for example, natural disaster, outbreak of war or terrorist attacks.

14. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of England and Wales. Both parties agree to submit to the exclusive jurisdiction of the English courts to determine any dispute in relation to these terms and conditions.

Schedule 2: Special Conditions

None